Instructional Design and Training

Kogawa has decades of experience in analyzing business needs, identifying requirements, and delivering the learning/training required by our clients.

Our approach and deliverables are:

• Targeted and comprehensive to the audience/user
• Easy to navigate Presented in the context of the business process
• Aesthetically appealing and capture attention
• Clear and maximize audience/users ability to recall what they learn

E-Learning:

We help our clients with e-learning, whether it is to support a redesigned business process or a new software implementation. This includes the following:

• Develop and create asynchronous e-learning modules and programs
• Maintain & improve existing e-learning modules
• Coordinate, test, and pilot roll-out of e-learning modules
• Apply e-learning software such as Articulate Storyline and Oracle UPK

Curriculum & Training Design:

Kogawa designs curriculums and training for a wide range of purposes: e-learning, for specific business specialties, redesigned business processes, and software. This includes the following:

• Understand subject/business processes, objectives, and audience
• Assess and gather training/curriculum requirements
• Create procedural documentation & job aids
• Provide coaching & expertise

End-User Documentation:

Our documentation targets the users and their context within the business. Users can easily use, navigate, and comprehend the material. This includes the following:

• Develop end-user documentation and online “Help” (eHelp)
• Develop quick reference guides
• Provide sustainment strategy to maintain documentation

Trainer:

Kogawa has delivered our own training courses for 35 years. This includes conferences, business process management courses, business rule seminars, business process modeling toolset, and specific process and systems application training. We coach and help our clients as a trainer. Our clients appreciate how we:

• Keep the audience engaged
• Maximize learning abilities of the audience by effectively mixing verbal & visual instruction and training material
• Use excellent communication skills, listening skills, and speaking skills